Privacy Policy
How Agile Blended Services handles your data
Effective from November 1, 2022
Welcome to our website! As you read through this privacy policy, the terms “us”, “we” and “our” refer to Agile Blended Services. We consider it a privilege to offer you great services for your personal or business aspirations and needs. This policy spells out what personal data is used by us, the “data controller”, to provide such services. Herein, “company” refers to the for-profit or not-for-profit organization to which you are associated.
Personal data is referred to as personally identifiable information (PII) and as personal information (PI). Herein we use the term “personal data” or “Data”.
If you are visiting this website then sections 6, 7 and 8 are useful for you to know. We do not collect any personal data using cookies or other technical approaches.
We do appreciate and use personal data that you provide voluntarily. This data is used so that we can be a partner with you to rapidly build innovation through project engagement services, training for innovation and training for pragmatic project management.
2. How your Personal Data is Used
3. Exercising your Personal Data Privacy Rights
4. Retaining and Protecting your Personal Data
5. Third Parties and Sharing Your Personal Data
6. Your Online Actions and How we use Cookies
1. Your Personal Data
We collect and use this personal data that you provide to us voluntarily:
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Contact information: first name, last name, email, phone number
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Context information: company name, your role in the company, whether you or your company is a training provider
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Service information: type of project help you would like, type of training you would like, free format comment
This information may be collected from our website, from your phone interaction with us or from your email interaction with us.
2. How your Personal Data is Used
Use of your personal data is necessary for legitimate interests and business purposes which are proportionate and that respect your privacy rights. Such uses, for example, are:
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To communicate with you regarding services for which you expressed interest. This may include communication regarding related services.
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To provide periodic direct marketing offers via email. Periodic means monthly or less often. You can use unsubscribe in the marketing offer email or send an unsubscribe request to privacy@agileblendedservices.com.
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To communicate with you regarding services we are providing to you or to your company.
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To communicate with you regarding services we have provided to you or to your company.
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Aggregating your data into market analysis and request analysis that we periodically perform.
Each use above is an example of data processing that uses your Data. Related services, mentioned above, are ones that may have value to you now or eventually based on our understanding of your role within your company, based on your expressed services interest or based on communications with you.
Our periodic newsletter is provided to you only after your consent. Each newsletter covers topics related to our services and is provided every one to four months. You can use unsubscribe in the email newsletter or send your unsubscribe request to privacy@agileblendedservices.com.
We do not use SMS communication or automated calling systems. Email communications from us will always have an address ending in @agileblendedservices.com.
3. Exercising your Personal Data Privacy Rights
You are the one who controls your personal data. As such you may send us a request for obtaining a copy, updating, amending, usage objection, restriction, porting of, or erasure of your personal data. In addition you may request confirmation regarding whether your Data is included in our data processing.
An objection request, for example, may be an inquiry regarding a change you would prefer in direct marketing content or in related services determination and communication. An objection request may be an unsubscribe from receiving either periodic direct marketing offer emails, our newsletters or both.
A restriction request is your request that we not erase your data. Such restriction request must be received before our legitimate interest period expires per our data retention policy.
We rely on your consent before sending our newsletter. After providing consent, you can object by withdrawing your consent (i.e. unsubscribe) at any time.
Your request to exercise any of the above right(s) may be sent to privacy@agileblendedservices.com using the email address you provided to us. In response to your request we will either:
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Provide an email that contains a link by which you perform the request yourself.
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Provide an email indicating completion or status of performing the requested action.
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Seek clarification or confirmation of the request when we see ambiguity.
Example ambiguities: A request is sent from an email address that is not on file with us. Personal data in the request is different from personal data that was originally provided.
The above mentioned clarification path results in no response from us if we, at our sole discretion, are unable to verify your identity relative to the personal data request.
The confirmation path is used when there are potentially resolvable doubts regarding your identity relative to the personal data request. Verified requests are responded to within 20 days or earlier to indicate either completion or the status of the request. A Data erasure request is dependent on legal obligations to which we are subject. Legal obligation may cause need to retain the Data.
Alternatively, requests regarding your personal data can be sent to: Agile Blended Services LLC, 253 N Bissell Dr., Palatine, IL 60067 USA. We reserve the right to charge a fee, where permitted by law, for requests that are unfounded or excessive.
Any other request or inquiry regarding this privacy policy and your personal data can be sent to the above email address or the above mailing address.
You have the right to file a complaint with your local supervisor authority for personal data protection. We value your perspective and ask that you contact us first.
4. Retaining and Protecting your Personal Data
Your personal data is stored and periodically processed per our legitimate interests, for our business purpose or per data processing for which you have provided consent that has not been withdrawn. An example business purpose is a contract or agreement that is currently in effect and not fully completed that involves you.
A personal data erasure request from you is applied when there is no active business purpose associated with your personal data. Your Data is removed as long as there is no legal obligation for us to retain the Data.
Your personal data is stored and processed per this privacy policy. When our legitimate interest period expires per our data retention policy or when you provide an erasure request, then your Data contact information is deleted. The remainder of the Data is adjusted, if and as we deem necessary, to reasonably block association of the Data remainder with your Data contact information that may be in a public domain such as LinkedIn.com.
A third party data processor used by us has policies and operations that safeguard the processing and storage of your personal data. Our internal operations are within the United States of America and the operations safeguard the handling your Data. The safeguards are appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of your Data.
5. Third Parties and Sharing Your Personal Data
A third party data processor used by us collects, stores, processes, and presents your Data solely for us. This is performed as designated by us. Your information is used only by us. The data processing is performed to the extent necessary for them to support services we provide to you. The data processor uses certified security measures to process and store your data within selected countries. For more information on this third party data processor go here.
From time to time we may work with third parties to support or provide our services to you. (Examples: updates to this website, providing training, providing project services) Such third party and us will contractually operate with each other using reasonable security measures. To the extent necessary, as deemed by our sole discretion, they may have access to your Data or process your Data.
Should we engage in a path resulting in change of corporate control, then your Data or an aggregation that includes your Data may be shared with the parties involved in such change.
We do not disclose your Data to any other third parties except as required by legal requests. If we have a good faith belief that an applicable law requires us to disclose your Data then we will comply with the request and notify you unless we are legally forbidden. We do not sell your Data to any third parties.
6. Your Online Actions and How we use Cookies
When you visit a website from your device, cookies are sent from the website server to your device. Cookies are small data files that support a variety of website capabilities.
The cookies we use are essential to provide security and performance for this website. For a listing of these cookies go here.
At this time we do not track your online actions. This includes actions prior to visiting our website, your means of accessing our website and actions while visiting our website. Cookies and web logs are used to evaluate online actions. We use neither for such purpose at this time.
Most browsers allow you to control cookies including whether or not to accept them and how to remove them. You may set most browsers to block cookies or to notify you if you receive a cookie.
Do Not Track signals can be set by you in most browsers. There is no common understanding regarding these signals. As such we do not recognize or respond to the signal.
7. Linked Websites
Our website may contain articles or similar information that provide links to other websites that are not associated with us. Links to these other websites are provided for your convenience. (This privacy policy contains a couple such links.) This privacy policy does not apply to these linked websites you may visit. Our website is identified by the agileblendedservices.com domain.
8. Updates to this Privacy Policy
From time to time, we may update this Privacy Policy to take into account changes in law, technology or our operations. We will post any changes to this Privacy Policy on our website from time to time. When appropriate, we will notify you about material changes via an email message to the email address you most recently provided to us. We encourage you to periodically check back and review this policy so that you always will know what information we collect and how we use it.
When material privacy policy updates are not explicitly acknowledged (Agree or Disagree) then the most recent consent record on file will have prevalence.
9. Contacting Us
Requests regarding your personal data can be sent to privacy@agileblendedservices.com or sent to:
Agile Blended Services LLC
253 N Bissell Dr.
Palatine, IL 60067
USA
We welcome your request or inquiry regarding this privacy policy, third parties or your personal data. We also reserve the right to charge a fee, where permitted by law, when requests are unfounded or excessive as determined based on our sole good faith discretion.